Terms & Conditions

Terms & Conditions

The Seller is a Poland-based company, with its headquarters in Wrocław, a south-west city of the country. All our product ara available online through the website www.ecorson-wroclaw.com or in our store in Wrocław, Henrykowska Street no.1 A, postcode: 50-503.

The above address is an actual place, when we dye all paints (and plasters) to provide whatever colour is in demand, often on customer's view. We sell them straight away or carefully pack for sending. In case of larger orders, products are being sent to the customers straight from the factory.

 

GENERAL CONDITIONS:

  1. ALL OUR PRICES INCLUDE VAT

  2. For some reasons we may not accept your order (e.g. in case of lack of payment, or if we do not deliver in your area, or when the product is not available). In case we cannot accomplish your order, we will not take your payment (or we will re-credit your account, if the payment has already been made).

  3. We try to show you as much accurate colours on our website as possible, but we cannot be responsible for differences between the colour seen on the colour chart online and the actual product. Aware of this, you might like to order a sample catalogue first.

  4. All our packages are carefully prepared for sending, including styrofoam, durable boxes, foil and special “careful” signs on the boxes, however in case of any loss or damages, please check all your receiving packages by the delivery man and report it to him straight away. The let us know at ecorson.wroclaw@gmail.com what exactly is wrong with your goods. We promise to treat any complain with the highest priority! Call the owner on +48694038068 in case our email reply is delayed.

  5. Credit and Debit Card Transactions as well as online payments are serviced through Dotpay - Secure Online Payments.

  6. Unfortunately, for the reasons of high international shipment costs, we do not accept international returns, unless the product is sent to you wrongly by our fault, or you have made special, individual arrangements with us.

  7. If you wish to cancel your order, notify us asap by email ecorson.wroclaw@gmail.com or by phone Mon-Fri 9.00-17.30 (Warsaw time).

  8. Under the privacy policy, we carefully store any personal data you have entered here to log in or to order any goods. If you do not wish to be registered with us at any point, please submit such information to us at ecorson.wroclaw@gmail.com

  9. To register with us, you must be over 18 or under your parent/carer supervision.

  10. By buying from this site, you kindly agree to the above conditions. We hope you will be happy to shop with us!

Ecorson Wrocław is a company registered in Poland and our registered office is at:

Ecorson Wrocław Sławomir Rylik

Opolska Street no. 127a/15

52-013 Wrocław, Poland.

NIP: 8992537232

Our trading address is:

Henrykowska Street no. 1A

50-503 Wrocław, Poland.

 

Calce Grassello - venetian plaster
Travertino Naturale
Oxidecor E - rust effect plaster
Murisil F - external paint
rust effect on a car / international Zlombol 2015